Service Concept and System
Good after-sales service is a very important part of an enterprise. After-sales service enhances enterprise reputation,
expands market share of products, and increases sales efficiency and benefit.
Hangzhou Xinlu Industry Co., Ltd. has always paid much attention to its after-sales service system and has provided the following after-sales service:

1Technical support
2Call-back in case of faults
3Business consultation
4Feedback
5Customers' complaints management
6Visit users to know their satisfactions